فيرمونت بيتسبيرغ 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.1/5 1,198 أراء

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الوصف

خدمات الفندق الإضافية

  • Centrally located riverside hotel in downtown Pittsburgh

  • Centrally located riverside hotel in downtown Pittsburgh

  • 185 spacious luxury guest rooms

  • 12,000 square feet of elegant, flexible space for events

  • Only LEED Gold certified hotel in Pittsburgh

الإقامات المتوفرة لدينا

موقع الفندق

فيرمونت بيتسبيرغ

510 Market Street
15222 بيتسبيرغ
الولايات المتحدة

نظام تحديد المواقع العالمي (GPS):40.441487, -80.001673

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مطعم
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين

FL.2

الصورة غير التعاقدية

welcome to fl.2, where unexpected details come together. a place where fresh farm eggs, locally grown produce, home baked goods, hand selected ingredients, and finely crafted cocktails are always on the menu.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.1/5  1,198 أراء

تقييم TripAdvisor  4.5/5  1,187 أراء

Poor Housekeeping

ملاحظة Tripadvisor 3.0/5

Ronald S تقييم TripAdvisor المعتمد

Room was dirty (dust and drip marks in the bathroom, accumulated dust along the baseboard) as was the restaurant with horizontal surfaces dividing seating areas dusty and dirty. Sink would not drain and wall hook in bath was pulling out of the wall. Housekeeping was allegedly going to return to room and rectify; observed dirty conditions were not corrected. Room not furnished properly, no coffee cups provided nor was there a do not disturb sign. Location and staff were very good. Not a 5 star hotel, needs refurbishment and better cleaning standards. Surprised AMEX lists this as a preferred hotel.

Thank you for selecting Fairmont Pittsburgh. To enhance your experience, we'd love to stay connected. Please share your contact details with us. Your understanding amidst any inconveniences is genuinely valued. We eagerly anticipate your response and hope to host you again for another exceptional stay in the times ahead. Best regards, Fairmont Pittsburgh

Stay away!

ملاحظة Tripadvisor 1.0/5

stepanka h تقييم TripAdvisor المعتمد

Not a Fairmont standard. Stay away. We love Fairmont hotels (all around the world). Pittsburgh Fairmont is not a Fairmont strandart. We had a reservation for an Easter Brunch. After our arrival, we have been told the can pick only from the breakfast menu and that we have only one hour to stay there!!! The food was very poor - eggs Benedict were hard boiled eggs, served with cold potatoes cooked couple days ago. Steak was fully cooked,evethough we asked for medium. The whole Easter Brunch was an absolute disaster. I have contacted the manager (Aleksa Thomas) multiple times. She promised a refund. A month later, there is no refund and she is not responding to my emails.

Amazing Hotel!

ملاحظة Tripadvisor 5.0/5

MeaghanTiberio تقييم TripAdvisor المعتمد

Amazing hotel! The staff is beyond friendly and helpful!! From Connor at the front desk to the amazing staff on Floor 2. Everything was perfect!!

We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay. Best wishes, Fairmont Pittsburgh

Well stayed

ملاحظة Tripadvisor 4.0/5

Passenger44642956816 تقييم TripAdvisor المعتمد

I go to Pittsburg regularly and Fairmont is the place to stay for me. Every time everything went smoothly except my last time. Arrived Saturday around 2pm and I could get into my room around 7:30pm. This was not a nice experience after 15hrs overseas travelling. After several times asking about the status of my room and have finally decided to complain. Front desk person was not really helpful but and asked her to escalate her manager then all got sorted out. Nevertheless, I will definitely come back again.

We appreciate that you have chosen Fairmont Pittsburgh. Your feedback is important to us, and we eagerly await the opportunity to host you again for another unforgettable stay. Best wishes, Fairmont Pittsburgh

Overpriced, average hotel

ملاحظة Tripadvisor 3.0/5

ayoubmansar تقييم TripAdvisor المعتمد

Not sure why this hotel is ranked 5 stars. It was 3 stars at best. The bed was quite nice although the room was average. I stayed for 3 nights and there was no service at all for any of the nights (no change of bedsheets, no change of towels, etc.). This may be some environmental policy where you need to "opt-in", but typically at 5 star hotels like these you would at least have the courtesy of being informed of this at check-in, or being called by the front desk after the first night to double check. Upon checking in for my king room reservation, I was instead downgraded to a double bed instead because they "ran out" of rooms. Only after being persistent, somehow a king room opened up in their system. On my second night, all 3 elevators broke down and there was a mob of guests with no way to get to their rooms. Also be aware that after 1 AM, they lock the doors to the hotel (with no way for guests to otherwise enter, e.g. with their keycard) and the single staff working the reception was away from the lobby when I wished to enter. Overall, I found it very hard to justify the $1,300 price I paid for 3 nights. Having traveled all around the world, particularly outside the U.S., you'll find the quality of service and the rooms themselves to be significantly better for a hotel branding itself as 5 stars. Maybe because it's Pittsburgh, maybe because it's the United States, but at least the price should be reflected accordingly. Throughout my stay, there was no attentiveness or effort towards service... at this point, one could just stay at an Airbnb for significantly cheaper.

(owner) 4 weeks ago Thank you for selecting Fairmont Pittsburgh. To enhance your experience, we'd love to stay connected. Please share your contact details with us. Your understanding amidst any inconveniences is genuinely valued. We eagerly anticipate your response and hope to host you again for another exceptional stay in the times ahead. Best regards, Fairmont Pittsburgh

بالاشتراك مع TripAdvisor

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